TERMS AND CONDITIONS

The legal stuff we are required to tell you about...

I am authorized to use the credit card I'am using for this purchase and I am at least 16 years old. I will take steps so that no accidental chargebacks to Dominion Raceway or Ticketstobuy occur by ensuring that whoever receives the credit card statement is aware of this purchase.

Ticketed events are no refund, no exchange events. All outdoor events are RAIN OR SHINE events. In the event of an ENTIRE event cancellation, for any reason, and a refund is granted, only the price of the ticket will be refunded. Processing and delivery fees are never refunded. NOTE: Refunds are only in the case of an ENTIRE event cancellation or postponement. ALL SALES ARE FINAL. Support and opening acts of an event are subject to change and do not separately qualify for a refund.

I understand that the name "TICKETSTOBUY or Dominion Raceway and Entertainment" (in full or abbreviation) will show up on my credit card statement.

In the event of a mistaken chargeback, I agree to pay a $30 processing fee in addition to the original invoice amount. I understand that we have a LIMITED REFUND POLICY and that processing fees are NEVER refunded. Processing fees are charged based on ticket price.

In the case of an event "reschedule", a refund can be requested for approval based on the unavailable nature of attending the new date. In the case of a "concert day, will-call gate ticket pickup and/or print at home ticket" order, a refund will be given within 5-8 business days of the written online request or email. In the case of delivery of printed, mailed tickets, receipt of delivered tickets must be received in the Dominion Raceway or Ticketstobuy office prior to the refund issue date. Support and opening acts of an event are subject to change and do not separately qualify for a refund.

Shipping: Normal USPS 1st Class delivery of ticket orders can take up to 10-21 business days once the orders clear the system for shipping. Allow for that in placing your order(s).

 

Rev. 11/11/20

Contact Information

Dominion Raceway and Entertainment
Corporate telephone: 703-361-7223
Corporate website: www.DominionRaceway.com
Local ticket support and charge by phone: 703-361-7223
Primary e-mail address: [email protected]
Normal office hours: Monday thru Friday, 9am to 5pm

Websites

Corporate website: http://www.DominionRaceway.com

Facebook: https://www.facebook.com/TheGrooveMusicHall
Instagram: https://www.instagram.com/thegroovemusichall/
Twitter: https://twitter.com/GrooveMusicHall

Shipping Address

Dominion Raceway Complex
6501 Dominion Raceway Ave.
Thornburg, VA 22580

Box Office Phone #: 703-361-RACE (7223)
Box Office Hours Monday: CLOSED Tuesday-Friday: 9:00AM - 4:30PM

Payments: Cash & Credit Card (All major credit card accepted)

Mailing Address

Dominion Raceway and Entertainment
6501 Dominion Raceway Ave.
Thornburg, VA 22580